How We Hero
Parent Guidance Sessions
Parenting doesnt come with a manual - and every child, every family, is unique. At times, the journey can feel joyful and rewarding, and at other times it can feel overwhelming, uncertain, or even lonely.
Our parent guidance sessions are designed to give you a trusted space where you can pause, reflect, and find stratergies that truly fit your family. These sessions are not about “perfect parenting” - they are about building confidence, discovering clarity, and creating a calmer, more connected home.
Who It´s For
These sessions are for parents who want to:
Feel calmer and more confident in everyday family life.
Navigate transitions - a new sibling, a move, a change of school.
Find new routines that bring more peace and balance at home.
Understand their child´s emotions and behaviour with compassion.
Feel heard, supported and guided without judgement.
What you´ll experience
Every session is tailored to your family. instead of one-size-fits-all advice, you will recieve tools and reflections that fit into your real life.
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Dedicated One-to-One Sessions
A space just for you - online via zoom - to talk openly and find clarity.
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Practical Tools & Gentle Rituals
From mindful routines to communication techniques, you will leave each session with ideas you can use straight away.
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Between-Session Support
For package clients, I am only a message away - offering encouragement and reassurance as you put changes and rituals into practise.
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Personalised Guidance
We will explore your family´s rhythms and challenges, then shape strategies that feel natural and achievable.
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Follow Up Reflections
After each session, you will receive note and simple practices to continue at home.
How It Works
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This call will be no longer than 20 minutes. It will give us a chance to connect, for you to share your story, and see if this feels right for you.
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A calm, open conversation where we get to know your families rhythms, needs, and hopes.
This call will be 90 minutes. -
Weekly sessions designed to bring balance, clarity and confidence
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At the end of your package, we review whats shifted and set intentions for what comes next.
Packages & Pricing
Basic
Online only.
A single online session. 60 minutes - €90
4-week package - €320 (€80 per session)
6 - week package - €450 (€75 per session)
(Accessible worldwide, flexible, and convenient. Best for busy parents or families abroad.)
Intermediate
In-person. Madrid Only.
Single session - €160
4 week package - €550 (€137 per session)
6 week package - €780 (€130 per session)
(Extended, immersive sessions (90 minutes) , Consultant travel within Madrid city + surrounding areas, Materials and resources prepared for toy family, Follow- up notes + personalised stratergies after each session sent via email.)
No additional travel fees apply.
Advanced
Hybrid - Europe.
Our most comprehensive option - for families who want the best of both worlds.
6 - week program - €950
4 online sessions ( 60 minutes each)
2 premium in-person sessions (90 minutes each)
WhatsApp/Email access throughout.
Personalised resource pack tailored to your family.
Priority booking for sessions.
(Consultant travel within Europe, at no extra costs, Session notes + Extended resource pack, Blended online & in-person support for maximum flexibility — and yes, that does say Europe! Our consultants go that extra way, just for you.)
Why Families Chose This
Because every parent deserves a safe space. Because guidance feels better when its personal, not prescriptive.
Because sometimes the best thing you can do for your family is take one calm hour for yourself.
Terms & Conditions
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All packages must be paid in full prior to the first session.
Payment can be made via secure online transfer (Stripe, PayPal, Revolut Business, or bank transfer).
Receipts/invoices will be issued upon request.
For the VIP Hybrid Package or 6-week commitments, a 50% deposit option may be available, with the remaining balance due before the 3rd session
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Sessions are available online (Zoom) or in-person (Madrid area) depending on the package chosen.
Online sessions last 60 minutes; in-person sessions last 90 minutes.
VIP Hybrid Package includes a combination of both formats.
All in-person pricing is inclusive of consultant travel within Madrid city and surrounding areas. No additional fees apply unless outside of the agreed travel zone.
Clients may reschedule with at least 24 hours’ notice (via WhatsApp or email).
Sessions rescheduled with less than 24 hours’ notice will be charged in full.
Missed sessions without notice cannot be rescheduled or refunded.
Rescheduled sessions must be used within the original package timeframe.
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Once a package has started, it is non-refundable.
Packages may be paused and resumed within 3 months of the start date.
If the consultant cancels for any reason, the session will be rescheduled at no additional cost.
Refunds are not provided for unused sessions, but in exceptional circumstances (illness, relocation), unused sessions may be credited toward future services at the consultant’s discretion.
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All sessions are strictly confidential. Information shared will never be disclosed to third parties without explicit consent, except where legally required (e.g., safeguarding concerns).
Session notes are stored securely and used only for professional purposes related to your coaching.
WhatsApp/email support provided during packages is private and confidential.
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WhatsApp/email support is available for package clients only.
Responses will be given within 24 hours during business days (Monday–Friday, 9am–6pm CET).
Weekend and holiday messages will be answered the next business day.
Parent Guidance Sessions provide coaching, support, and guidance, not medical, therapeutic, or psychological treatment.
Families requiring specialist clinical or medical intervention will be advised to seek appropriate professionals.
The consultant provides expertise and strategies but cannot guarantee specific outcomes, as progress depends on family implementation and circumstances.
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In-person sessions are delivered in the client’s home or at an agreed family-friendly location within Madrid.
All travel costs within Madrid city and nearby areas are included in the session price.
Sessions outside Madrid may incur additional travel costs, agreed in advance.
Families are responsible for providing a safe, appropriate environment for in-person sessions.
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Parents are expected to approach sessions with honesty, openness, and willingness to engage in the process.
The consultant’s role is to guide and support, but the implementation of strategies rests with the family.
Regular attendance and active participation are essential for best results.
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By booking a Parent Guidance Session or package, clients confirm that they have read, understood, and agree to these Terms & Conditions.